Delivery policy

Delivery company

We will deliver Japan's domestic shipping by Sagawa Express.

International delivery will be delivered by DHL or EMS depending on the conditions and regions.

 

Delivery conditions

Delivery may not be possible depending on the delivery address such as remote islands.

You cannot change the delivery address after ordering.

 

Shipping fee

The delivery fee is calculated based on the delivery address.

Product purchase price, Japanese yen or more for more than 40,000 yen will be applied.

The following shipping fee will be applied up to the product purchase price ¥ 1- ¥ 39999.

● By shipping area

America ￥ 3500

UK  ￥3000

Holland ￥ 3000

Australia ￥ 2500

AUSTRIA ￥ 3000

Canada ￥ 3500

Switzerland ￥ 3000

Sweden ￥ 3000

Czech ￥ 3000

GERMANY ￥ 3000

New Zealand ￥ 2500

NORWAY ￥3000

France ￥3000

Belgium ￥3000

ChanaFree shipping

Hong Kong Free Shipping

TAIWAN Free shipping

KOREA Free Shipping

Japan (excluding Okinawa and remote islands) ¥ 580 Okinawa ￥ 1320

 

Customs clearance and tariffs

When sending goods overseas, tariffs may occur in the partner country. In that case, please note that the tariffs that have occurred will be borne by the recipient. Customs duties are collected by the other country and have nothing to do with this site.

If it is returned to Japan due to refusal, we will not be re -shipped. The cost incurred in the process will be borne by the buyer.

Only the remaining amount, excluding the actual cost (including international transportation costs and Japanese tariffs, and tariffs), can be refunded.

 

Delivery period

It may take 2-3 business days from order reception to confirmation.

It will be shipped within 5 business days from the confirmation of the order, and the period may change due to the delivery company.

The delivery date varies depending on the season, so please check the business day calendar for details.