Delivery policy

Shippers

We ship in Japan by Sagawa Express.

International shipping will be delivered by DHL or EMS depending on the conditions and region

 

Delivery Terms

Delivery may not be possible depending on delivery address such as remote island.

Shipping address cannot be changed after ordering.

 

Shipping fee

Shipping fee is calculated based on the shipping address.

The product purchase price is 40000 yen or more in Japanese yen.

In Korea, China, Hong Kong and Taiwan, shipping is free for over 20000 yen.

The following shipping fee applies to purchase price ≤ 1- ≤ 39999.

● Shipping by region

America ￥3500

UK  ￥3000

Holland ￥3000

Australia  ￥2500

Austria ￥3000

Canada  ￥3500

Switzerland ￥3000

Sweden ￥3000

Czech ≤ 3000

Germany ￥3000

New Zealand ￥2500

Norway ￥3000

France ￥3000

Belgium ￥3000

China　￥2000

Hong kong　￥2000

Taiwan　￥2000

Korea ≤ 2000

Japan (excluding Okinawa and remote islands) ← 580 Okinawa ≤ 1320

 

Customs and customs duties

When sending goods overseas, customs duties may occur in the other country. In that case, the customs duty etc. incurred will be borne by the recipient. Tariffs are collected by the other country and are not related to this site.

If it is returned to Japan by refusal to receive, it will not be re-shipped. Expenses incurred in the process will be borne by the purchaser.

You can refund only the remaining amount excluding the actual expenses incurred (including international transport round-trip costs, Japanese customs duties and customs duties).

 

Delivery Period

It may take 2-3 business days from the reception of the order to the confirmation.

It will be shipped within 5 business days from the confirmation of the order, and the period may be around due to the convenience of the shipping company.

The delivery date depends on the time of year, so please check the business day calendar for details.