Delivery policy

Delivery company

We will deliver Japan's domestic shipping by Sagawa Express.

International delivery will be delivered by DHL or EMS depending on the conditions and regions.

 

Delivery conditions

Delivery may not be possible depending on the delivery address such as remote islands.

You cannot change the delivery address after ordering.

 

Delivery charge

The delivery fee is calculated based on the delivery address.

Product purchase price, Japanese yen or more for free shipping will be applied for free.

Until the product purchase price ¥ 1- ¥ 29999, the following shipping fee will be applied.

● By shipping area

America ￥ 3500

UK  ￥2500

Holland ￥ 2500

Australia ￥ 3000

AUSTRIA ￥ 2500

Canada ￥ 3500

Switzerland ￥ 2500

Sweden ￥ 2500

CZECH ￥ 2500

GERMANY ￥ 2500

New Zealand ￥ 3500

NORWAY ￥2500

France ￥2500

Belgium ￥2500

Chana ￥2500

KOREA Free Shipping

Japan (excluding Okinawa and remote islands) ¥ 580 Okinawa ￥ 1320

 

Customs clearance and tariffs

When sending goods overseas, tariffs may occur in the partner country. In that case, please note that the tariffs that have occurred will be borne by the recipient. Customs duties are collected by the other country and have nothing to do with this site.

If it is returned to Japan due to refusal, we will not be re -shipped. The cost incurred in the process will be borne by the buyer.

Only the remaining amount, excluding the actual cost (including international transportation costs and Japanese tariffs, and tariffs), can be refunded.

 

Delivery period

It may take 2-3 business days from order reception to confirmation.

It will be shipped within 5 business days from the confirmation of the order, and the period may change due to the delivery company.

The delivery date varies depending on the season, so please check the business day calendar for details.